Reference

Privacy Policy for Your Account

At sattak, we explain how account details, device signals, cookies and payment records are collected and used before you open an account.

Account detailsDevice signalsCookiesPayment recordsLocal law

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How This Policy Applies in India

sattak Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the details we handle when you create an account, sign in, send a support request or use local payments such as UPI, Paytm, PhonePe and Google Pay. It applies to India access where local law permits, and it can change if the way

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we operate, secure data or meet legal duties changes. We keep only the records needed for account operation, verification, fraud checks, dispute handling and audit trails, then remove, mask or archive them when the retention period ends. If a local rule gives you the right to
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see, correct or delete data, we will follow that rule after we verify the request. Where service partners handle any step for us, they are bound to use the data only for that task and not for their own separate purpose. The chips below show the
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payment names that may appear in related records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Privacy Contact Paths for You

If you want a copy of your data, need a correction, or want us to check a request under local law, use the contact paths below.

SAFETY RECORDS

How We Handle Your Data

We handle this area with a simple rule: collect what the account needs, use it for the stated purpose, and keep it only as long as that purpose or local law requires.

Data we collect

We keep account fields, device signals, support messages and payment references only when they are needed to run the service, answer a query or satisfy a legal or audit need.

Cookie use

Cookies remember your session, language choice and basic site behaviour. Where local law requires a choice, we show it before non-essential cookies are stored, and you can clear them through your browser.

Secure access

We use login checks, session control and account verification to reduce unauthorised access. If something looks unusual, we may ask for more proof before making any sensitive change to the account.

Retention rules

Records stay only for the time needed for service, dispute handling, fraud checks or law. After that, we delete, mask or archive them in line with the purpose that created the record.

Change requests

You can ask for access, correction or deletion through the contact routes above. We verify the request first, then apply the change where local law allows and our records can support it.

Contact trail

Support messages stay with the account so we can trace what was asked, how we answered and whether the matter is still open. That trail helps us handle follow-up requests without asking you to repeat the same details.

Privacy Questions You May Ask

These answers cover the points most people check before opening an account. They explain what we collect, why we keep it, how long we hold it and how you can ask for a correction or deletion. If local law gives you a different right, we follow that rule after we verify your request. Use the contact paths above if you need a written response or extra detail.

We collect the fields needed to create and protect the account, such as name, contact details, login history, device signals and any payment record tied to a transaction. We avoid asking for details we do not need.

Cookies keep your session active, remember basic settings and help us see whether pages load correctly. Where local law asks for consent, we use it before non-essential cookies are stored on your device.

We keep data only for the period needed for service, dispute handling, fraud checks or a legal duty. When that period ends, we delete, mask or archive the record according to the purpose that created it.

Yes. You can ask for access, correction or deletion through the contact paths on this page. We verify the request first, then carry out the change where local law permits and our records allow it.

Payment records linked to UPI, Paytm, PhonePe or Google Pay are stored only when they help confirm a transaction, settle a query or meet a legal duty. They are treated as account records, not public data.

Use the privacy mailbox or secure form if you want a copy, a correction or a written answer about this policy. If the matter is sensitive, we may ask for extra proof before we make a change.

Privacy Policy for Your Account

Privacy Contact Paths for You

How We Handle Your Data

Data we collect

Cookie use

Secure access

Retention rules

Change requests

Contact trail

Privacy Questions You May Ask

01 What do you collect when I open an account?

02 Why do you use cookies?

03 How long do you keep my data?

04 Can I ask for changes to my data?

05 How do you handle payment records?

06 Who should I contact about privacy?

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